Waste & Recycling Service Update 17/09/19

Published: 17 September 2019


We are now just a couple of weeks away from the commencement of the new waste and recycling services across the borough. At the current time we are approaching the end of the delivery arrangements of the new food waste bins which every household will receive. To help us know if any households were missed we are undertaking spot checks. To assist us I am writing to ask if you have yet received your new food caddy (this will be a small black caddy with an orange lid). If you could reply to this email with a simple Yes or No and your postcode that would be greatly appreciated.
Clearly this is only relevant if you are a borough resident.

Many thanks in anticipation of your help.


I am sure you will be aware of the new and improved recycling services that are due to commence on the 30 September, providing the opportunity for residents to recycle more materials from their homes.

A new recycling guide is due to be posted to all residents, providing information on the full services including what can go into each bin. Perhaps most importantly it will include a collection calendar and clearly outline their collection day. The leaflets are being delivered by the Royal Mail and delivery is due to start from Wednesday 18 September.

There was a very positive take up by Tonbridge and Malling residents of the new garden refuse service.. Residents that have signed up to this service will also be receiving a separate communication advising on further details and collection dates/weeks.

I am sure you will appreciate that the introduction of the new service is a huge logistically task, and every effort is being made in preparation for the rollout on the 30 September. TMBC are liaising closely with their partners at Tunbridge Wells Borough Council and their contractor, Urbaser.

There will undoubtedly be queries and questions from residents and in the first instance please refer to the new leaflet. There is also further detailed information and a number of Frequently Asked Questions on TMBC’s website.

Waste & Recycling Contracts

21/06/19 New Improved Recycling from 30/09/19